Return Merchandise Authorization Request

Digital Hardware Return Merchandise Request

Complete the form below. If you have additional items, please submit an RMA request form for each item.

Print or copy the RMA form you receive (via email or fax) and include it in the packaged item.
Write the RMA# on the outside of the package.
Ship the item back via UPS, FedEx, or other trackable service.

Ink returns: If you would like to request an RMA for ink, please email [email protected] or call 510-895-8001.

Ship to:

INX International Ink Co., Digital Division
111 Eastwood Circle
Owens Cross Roads, AL 35763
(256) 725-7750

Customer Contact:

Company:

Email:

Phone:

Fax:

Form Completed By:

Machine:

Item ID:

Description:

Serial #(s):

Quantity to Return:

Please describe the problem with the part (be as detailed as possible):

RMA Replacement Address

Business hours for INX DD are 8:00am to 5:00pm CST Monday through Friday.

Note: After you have completed this form, please contact INX DD via phone if your problem is urgent.

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INX International Ink Co.
Corporate Headquarters
150 North Martingale Road
Suite 700
Schaumburg, IL 60173

Phone: 630-382-1800
Fax: 847-969-9758
Toll Free: 800-631-7956
To place an order: 800-347-4657
Customer Service: 800-347-4657