Contact Us

Select your request type from below. You should receive a response within two business days.

To see INX International locations, visit the map and locations page. To see INX's global offerings visit INX regions.

For immediate assistance, please dial customer service at 630‑382‑1800.

 

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General Inquiry

Please fill out the form below and enter any general questions/comments or general information you need.

If your inquiry is product related, please use the Product Inquiry form.

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Product Order or Inquiry

Complete this form to connect with an INX product specialist.

If you need hardware, software, or digital ink service support, connect to the digital systems support team.

If your inquiry is not product related, please submit a general request form. For safety data sheets, please refer to the SDS & Regulatory form so your request may be processed quickly.

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Digital Hardware Return Merchandise Request

  1. Complete the form below. If you have additional items, please submit an RMA request form for each item.
  • The completed form is routed to our RMA department.
  • RMA# will be generated and a form will be either emailed or faxed to you.
  1. Print or copy the RMA form you receive (via email or fax) and include it in the packaged item.
  2. Write the RMA# on the outside of the package.
  3. Ship the item back via UPS, FedEx, or other trackable service.

Ink returns: If you would like to request an RMA for ink, please email [email protected] or call 510-895-8001.

Ship to:

INX International Ink Co., Digital Division
111 Eastwood Circle
Owens Cross Roads, AL 35763
(256) 725-7750

Business hours for INX DD are 8:00am to 5:00pm CST Monday through Friday.

Note: After you have completed this form, please contact INX DD via phone if your problem is urgent.

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SDS and Regulatory Materials Request

INX Regulatory Affairs helps guide users through their regulatory needs, providing transparent regulatory reporting, and by working directly with customer labs for product disclosures needed for proper risk assessment.

Our Regulatory Department ensures that INX and our customers comply with international laws and regulations. Regulatory ensures that we are complying with the United Nations recommendations for Globally Harmonized System of Classification and Labelling of Chemicals.

For immediate assistance, please dial 630-382-1800

 

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Vendors or Suppliers Inquiry

Are you interested in providing products or services to INX International? INX would like to work with you!

Please list your offer below. 

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Distributor Inquiry

Are you interested in being a distributor of INX products?

Would you like to locate a distributor of INX products? 

Please complete the form and provide details about products you are interested in or which products you would like to be a distributor for.

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Employment Inquiry

Thank you for your interest in working with INX International Ink Co.

To view current job openings and to submit your résumé, please visit the INX Careers page and someone can respond quickly.

Note: Job openings and career information is available at https://inxinternational.com/careers

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Privacy Rights Request

Privacy Rights Request for information/access, correction, or deletion/erasure.

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Employment Inquiry

Thank you for your interest in working with INX International Ink Co.

To view current job openings and to submit your résumé, please visit the INX Careers page and someone can respond quickly.

Note: Job openings and career information is available at https://inxinternational.com/careers

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Customer Service

Please complete the form below and enter your inquiry. INX Service representatives should reply within less than 24 hours.

If you need immediate assistance or need to speak with someone at INX, please dial 630-382-1800 or dial toll free at 800-347-4657. Fax us at 847-969-9758.

Intl example: +44 12 3456 7890
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Technical Services Request

For existing customers, digital ink and digital systems service requests may be submitted with the Digital Systems Support Team directly. 

Please select the type of service request in the form below. 

You can expect a response within 24 hours (business hours).

Intl example: +44 12 3456 7890
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Color Management Services & Support

INX International is dedicated to helping brand owners, graphic designers, and printers deliver brand colors accurately and consistently all across the globe. Our goal is to provide the guidance and resources needed to improve efficiencies in the color management process. 

You can expect a response within 24 hours (business hours).

Intl example: +44 12 3456 7890
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